Marketing & Advertising · AI agents

AI agents are another funnel source with measurement gaps

In short AI agents are just another source of impressions to measure, and anyone claiming complete visibility into them or any channel shouldn't be trusted.

Expedia's CEO told CNBC that AI agents haven't changed bookings yet. That fits my read.

Agents are becoming another part of the funnel, like Google or Reddit. Another source of impressions to measure.

Most LLM’s don't run ads or publish search volumes, at least not yet, so there will be holes.

But… Measurement always had holes.

A platform that claims a perfect picture is the scary one.

If you're setting next year's budget, think twice before you trust anyone who says they see all of it.

Responding to Expedia CEO says AI agents aren't changing booking habits — yet, Business News

Originally posted on LinkedIn →

Topics AI agents · Marketing measurement · Budget planning · Attribution

Jeff Greenfield

About the author

Jeff Greenfield

Builds marketing measurement platforms, from multi-touch attribution to incrementality

Jeff Greenfield has spent two decades building marketing programs tied to measurable value. In 2008, Jeff built one of the first multi-touch attribution platforms, which earned MRC Accreditation. In 2022, Jeff launched Provalytics, which measures incremental impact across channels without cookies, tags, or user-level data.

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