Leadership & Management · Hiring

Hiring teams should audit their own candidate experience

In short Hiring leaders should apply to their own roles, find where a human first sees an application, remove ghost postings, and set an owned response standard.

Inc.com reports that many Gen Z job applications may never reach a human, and that ghost jobs and automated hiring are making the search feel cold and confusing.

If you run hiring, that's a candidate experience problem, whether or not you built the system.

Here's what I'd do this week. Apply to your own open roles. Time how long it takes for a person to respond. Find the point where a human first sees an application, and note what a candidate hears if the answer is no.

Good hires start with connection. If the first contact is silence, you lose people before the first interview.

Check your open reqs too. If a role isn't really open, take it down. A posting nobody is hiring for costs you trust.

Then add some discipline. Set a response standard, give it an owner, and review it every month. Small, consistent effort beats a big apology later.

Responding to Gen Z Is Staring Into the Void. Their Job Applications May Never Reach a Human, Inc.com

Originally posted on LinkedIn →

Topics Hiring · Candidate experience · Ghost jobs · Automated recruiting

Cheryl Davey

About the author

Cheryl Davey

Chief Talent Officer at Provalytics, working in HR and talent management

Cheryl Davey is the Chief Talent Officer at Provalytics, with over a decade of experience in human resources, talent management and organizational growth. Cheryl was previously Director of Human Resources at C3 Metrics. Outside work, Cheryl has spent over 12 years coordinating adoptions and advocating for animal rescue with PAWS New England.

More from Cheryl →

Work with Cheryl

Send a message through the Index. Cheryl replies directly.

Your message is emailed to Cheryl. We don't share your address with anyone else.